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Consultancy

The Institute was created with the support of some of the biggest companies in France and the world: CSC, EDF, BMW and Bouygues Telecom. These founding groups are the mainstay of the Institute’s continued development and success.

As leaders and challengers in their respective markets, the partners of ISIS feel that innovation, especially in the services domain, is indispensable to the development of their enterprise; the maintenance of their competitive position, and growth of their results.


                 





























Fieldwork, company visits and on site case studies, production  














Soon to be published white paper on ‘innovation and commercial agility in large service organizations’


iDTGV, ING, Ikéa, La Poste, Migros, Orange, Progressive Insurance, Southwest Airlines









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Club Mediterranée Case






Upscale strategy through innovation and quality of service



Enabling the achievement of LCL's ambitions



in terms of operational excellence, CRM, and innovation management. 




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Innovation, Service and Strategic Management

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Marketing Strategy

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Study and Mobility Management